The following list contains a few simple reminders that will make the day a bit brighter,
our smiles a bit wider, and the horses a bit happier. Thank you in advance for your
understanding, cooperation and compliance. We are truly grateful for your patronage
and support. Wishing you all many years of health and horses!!
- Do have the horse or pony secured, ready and waiting for the therapist upon arrival. Do not have to go and retrieve the animal from turn-out, hence delaying the start time of the treatment.
- Do leave the payment on site. Do not forget to do so, or there will be no service offered. Do not make the therapist request it.
- Do be sure to make the payment using a valid check. Do not forget, otherwise you will be charged the full fee, plus the return of service check fee, a minimum $35.00 fee at this time.
- Do expect your horse will need additional treatments. Do not expect one treatment to resolve the issue. You and the therapist must work together towards gradual, lasting results. Chronic issues generally take longer to resolve/minimize than acute problems.
- Do notify the barn staff of the appointment. Do not forget or there may not be a proper, safe, designated, quiet work space available for the session to be conducted.
- Do not allow for interruptions or distractions during the session. Do not allow for disruptive behavior, such as parties continually passing by, others trying to ask the therapist numerous questions, etc. You are paying for a service, the therapist is offering a complex treatment, and your horse needs to focus and feel. Do offer professional respect and courtesy at all times.
- Do plan on attending the session if this is the first time your horse or pony has had a treatment. Do not expect the therapist will treat your animal unattended the first session.
- Do not ride your horse immediately before the arrival of the therapist. Do allow for ample time (about 1 hour) for your horse to cool down before the scheduled treatment. You may ride your horse immediately after a massage session, however do not ride your horse immediately after an acupressure session. It takes 24 hours for energy to circulate through the body.
- Do expect that the therapist will discuss your horseʼs health history and present situation with you, as well as findings once the treatment is complete. Do not expect the therapist to carry on a lengthy conversation while offering the treatment. The less attention is given to you, the more attention is given to your horse.
- Do have fly repellent available during insect season. Do not wait until the appointment to acquaint your horse with a spray bottle applicator.
- Do introduce your dogs to the therapist, however, do not allow the dogs to roam freely where the therapist is treating.
- Do write down the date and time of the next appointment. Do not expect the therapist to have to remind you.
- Do remember a 24 hour cancellation notice is required for all appointments. Do not forget, otherwise the FULL fee will be charged.